Privacy Policy
This policy explains what information Dream Cloud Services collects through this website, how it is used, and the choices available to you. It is written as a template for a Dubai-based technology company and should be reviewed by legal counsel before publication.
Information we collect
We collect the information you submit through our contact and project request forms — name, business email, phone number, company name, service interest, project stage, budget range and the message you write. We also collect standard technical information such as browser type, device type, referring page and pages visited.
How we use it
Submitted information is used to respond to your enquiry, prepare proposals and estimates, and communicate about the project you have asked about. Technical information is used to understand how the site is used and to improve its performance and content.
Analytics and cookies
This site may use analytics tools to measure traffic and understand which content is useful. These tools set cookies or similar identifiers. You can block or delete cookies in your browser; core site functionality does not depend on them.
Sharing with third parties
We do not sell personal information. Information may be processed by service providers acting on our behalf — for example email, hosting, analytics and CRM platforms — under agreements that limit their use of it to providing those services.
Data location and transfers
Information may be stored or processed outside the United Arab Emirates where our service providers operate. Where a project requires data to remain in a specific jurisdiction, that requirement is agreed in the project contract.
Retention
Enquiry records are kept for as long as needed to respond and to maintain a record of business communication, then deleted or anonymised. Project records are retained according to the terms of the relevant contract.
Security
We apply access controls, encryption in transit and secure development practices to systems we operate. No transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop sending you communications. Requests can be made using the contact address below.
Changes to this policy
We may update this policy as our services or legal obligations change. The date of the most recent revision is shown at the top of this page.
Questions about this policy or a request relating to your data can be sent to hello@dreamcloudservices.com.